Contact
Questions, corrections or account support
Send enough context for the issue to be reproduced. Genuine support, privacy and payment requests are reviewed directly.
Primary contact
Email priyanshukumar61900@gmail.com. This is the public support address for SarkariEngine.com. Normal response time is within three business days, although payment or security issues are prioritized.
Question corrections
For a possible content error, include the pack name, subject, topic, the question text and why the listed answer may be incorrect. Do not send an entire copied question bank. Reports are reviewed using the process described in the Editorial and Question Review Policy.
What makes a correction report useful?
A useful correction report is specific. It should identify the page or quiz flow, the exact question, the selected answer, the displayed correct answer and the reason you believe it is wrong or unclear. If the issue involves a current fact, include the public source that supports the correction. This helps the editorial review distinguish between a genuine content problem, a changed fact, an ambiguous wording issue and a misunderstanding of the concept.
Account and payment support
For sign-in problems, include the browser and device type but never send a password, OTP, UPI PIN or full card number. For a duplicate payment or missing Pro activation, include the Razorpay payment or order reference and the email used to sign in. Transaction details are used only to investigate the request.
Security boundaries for support
Support can help investigate account access, Pro activation and content reports, but it will never ask for banking passwords, one-time passwords, UPI PINs or full card details. Payment verification should be limited to order IDs, payment IDs and the email used for sign-in. If a message asks for private credentials, treat it as unsafe and do not respond with sensitive information.
Privacy requests
Requests to access, correct or delete account-related information should come from the email associated with the account. We may ask for reasonable verification before acting. Browser-only session information can also be removed by signing out and clearing site data. See the Privacy Policy for details.
Response priorities
Security, payment and account-access issues are reviewed before general suggestions because they can affect user trust or paid access. Content corrections are reviewed with the question context and may take longer when the issue involves current facts or exam-pattern changes. General feedback is still useful because it helps decide which public guides, sample explanations and mock-test features should be improved next.
What support cannot do
Support cannot provide official exam dates, admit-card status, government application help or selection guarantees. Those questions must be checked with the relevant official authority. Sarkari Engine support is limited to the website itself: account access, payment activation, practice content, privacy requests and product feedback.
Business and advertising enquiries
Partnership proposals must clearly identify the organization, intended audience and commercial relationship. Advertising never purchases control over answers, scores or editorial recommendations. Unlabelled paid content and requests to mislead students are not accepted.
Sarkari Engine is an independent practice platform and cannot answer questions about official application status, admit cards or examination results. Contact the relevant government authority for those matters.